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Check-in Procedure

Check in between 4:00 PM and 6:00 PM on the day of your arrival. Come to the Seabrook Cottage Rentals office located at 24 Front Street to pick up your electronic door code and pool key. Our front desk staff can answer any questions you might have upon arrival.

Directions to the check-in office are emailed to you when final payment is received. Housekeeping and maintenance personnel provide services to each home between occupancies in ordrt to prepare for incoming guests. Sometimes, due to unforeseen circumstances, the home may not be ready right at 4:00 PM. This rarely occurs, but we do apologize in advance if it does happen.

*To request an early check-in, call the front desk on the morning of your arrival to see if the home will be ready. 

  • If the home is ready early, then we offer a complimentary 2:00 PM check-in.
  • For $50, we offer early check-ins between noon and 2:00 PM.
  • If you want to check-in prior to noon, then we charge an additional night's stay.

Check-out Procedure

Check-out time is 11:00 AM on the date of your departure. Follow instructions given at check-in as to what to do upon departure. Your electronic code deactivates right at 11:00 AM unless a late check-out is granted*. Bring the pool key to the front desk and communicate any home-related issues upon check-out.

*To request a late check-out, call the front desk on the morning of your departure to see if a late check-out is available.

  • If no guest is scheduled to arrive, then we offer a complimentary 12:00 PM check-out.
  • For $50, we offer a 2:00 PM check-out if no guest is scheduled to arrive.
  • For $75, we offer a 3:00 PM check-out if no guest is scheduled to arrive.
  • For check-outs later than 3:00 PM, we charge an additional night's stay.

Payment and Cancellation Policies by Season

Holiday Season

When making a new reservation, a 50% deposit is charged at booking time to guarantee your reservation. 45 days prior to arrival, the remaining balance of your reservation is charged to the credit card on file. Call our office to make alternate payment arrangements if this does not work for you. If the arrival date is within 45 days of the date you make the reservation, then the reservation amount is due in full at booking time, on a non-refundable basis.

Cancellation & Refund Policies

Seabrook Cottage Rentals retains 50% of your deposit (plus applicable fees and taxes) for cancellations made up to 46 days prior to arrival.

Seabrook Cottage Rentals retains your reservation fees in full (plus applicable taxes) for cancellations within 45 days prior to arrival.

Changing Homes Policy for Holiday Season

Because each home in Seabrook is individually owned, there are restrictions and fees for changing homes. If you need to change homes more than 45 days prior to your arrival date, there is a fee of one night’s stay for the original home. We are unable to change your home within 45 days of your arrival date. 

Peak Season

When making a new reservation, a 30% deposit is charged at booking time to guarantee your reservation. 30 days prior to arrival, the remaining balance of your reservation is charged to the credit card on file. Call our office to make alternate payment arrangements if this does not work for you. If the arrival date is within 30 days of the date you make the reservation, then the reservation amount is due in full at booking time, on a non-refundable basis.

Cancellation & Refund Policies

Seabrook Cottage Rentals retains 50% of your deposit (plus applicable fees and taxes) for cancellations made up to 31 days prior to arrival.

Seabrook Cottage Rentals retains your reservation fees in full (plus applicable taxes) for cancellations within 30 days prior to arrival.

Changing Homes Policy for Peak Season

Because each home in Seabrook is individually owned, there are restrictions and fees for changing homes. If you need to change homes more than 30 days prior to your arrival date, then there is a fee of 75% of one night’s stay for the original home. We are unable to change your home within 30 days of your arrival date. 

Low and Mid Season

When making a new reservation, a 30% deposit is charged at booking time to guarantee your reservation. 30 days prior to arrival, the remaining balance of your reservation is charged to the credit card on file. Call our office to make alternate payment arrangements if this does not work for you. If the arrival date is within 30 days of your booking date, then the reservation amount is due in full at booking time.

Cancellation & Refund Policies

Seabrook Cottage Rentals retains 50% of your deposit (plus applicable fees and taxes) for cancellations made up to 31 days prior to arrival.

Seabrook Cottage Rentals retains 50% of your reservation fees, up to 10 days, for cancellations within 30 days prior to arrival.

Seabrook Cottage Rentals retains your reservation fees in full (plus applicable taxes) for cancellations within 10 days prior to arrival.

Changing Homes Policy for Low and Mid Season

Because each home in Seabrook is individually owned, there are restrictions and fees for changing homes. If you need to change homes more than 10 days prior to your arrival date, then there is a fee of 75% of one night’s stay for the original home. We are unable to change your home within 10 days of your arrival date.

Rates are subject to taxes and fees of 18.9%. All fees and policies are subject to change without prior notice.

There are no refunds for late arrivals, early departures, or for leaving the home for mechanical failure of non-essential items. Seabrook Cottage Rentals Management reserves the right to terminate a rental contract or reservation with no refund if any of the set rules have been ignored.

RedSky Travel Insurance

Seabrook Cottage Rentals has partnered with Red Sky Travel Insurance to provide Trip Preserver for our guests.  Trip Preserver provides trip insurance, emergency assistance, and travel services for hurricane evacuations and family emergencies, such as illness or death in the family. Click on the link for more information from RedSky.

The cost is 6.95% of your total, which is due with your first payment. It is non-refundable. Travel insurance is optional, however, we strongly urge you to consider this insurance when planning your vacation.  If you do not wish to purchase travel insurance, then  decline the coverage by selecting the “I do not want to protect my trip” under the Travel Insurance option.


Cleaning Fee

All Seabrook vacation rental homes are stocked for your arrival with paper products including tissue, toilet paper, napkins, and dishwasher detergent. See individual home amenity list for more details about the home you are renting. Beds are ready and made for your arrival except trundles, futons, sofa sleepers, and top bunks. Our laundry team removes the linens and towels from the home upon departure, so please do not launder them in the home. Thank you.

Leave the home in the same general condition as you found it. Staff arrives upon your departure to thoroughly clean and inspect the home.

Any charges for excessive damages are charged to the credit card on file.

All food and drink spills should be cleaned up as they occur. Food and drink spills on carpet are considered to be damage, not normal wear and tear, and additional cleaning charges for professional cleaning will be charged to card on file.

Empty refrigerator, and load then start the dishwasher with any dirty kitchen items.

Additional housekeeping charges may be applied if the home is in need of extra cleaning attention, and is charged to the credit card on file.

Accidental Rental Damage Protection (ARDP)

Each reservation is charged a non-refundable fee of $15 to $39 for Accidental Rental Damage Protection. This is designed to protect the Guest(s) and Owner(s) from charges due to accidental damage only. The ARDP provides up to $750 to repair accidental damages (beyond normal wear and tear). If any damages surpass $750, then additional charges are be applied to the credit card on file and written documentation sent to the Guest(s) of record.

If damages are determined to be caused by the willful misconduct, misuse and/or pets of Guest(s), then ARDP is voided on the grounds of intentional act(s), gross negligence, willful and wanton conduct by Guest(s) and/or Licensee of Guest(s) and/or visitor(s). These occurrences result in the Guest(s) credit card on file being charged in full for any damages and management fees. ARDP does not cover any additional management fees and/or fines. ALL ACCIDENTAL DAMAGE MUST BE REPORTED to Seabrook Cottage Rentals before departure in order to qualify for protection.

Lost and Found Policy

Seabrook Cottage Rentals and/or the property owner are not responsible for personal property left behind, stolen, or damaged during your stay. Every attempt will be made to locate lost items, but there is no guarantee that they will be found. Upon check-out, make sure and take all belongings and check the property carefully. Never leave valuables (cash, wallets, jewelry, cameras, etc.) unattended. If you find that you have left something behind, then call our office at 360/276-0265 and we will attempt to locate the items. There is a $25 minimum shipping charge on all returned items. Items are held for 30 days and then donated to charity.

Pet Policy

Pets may not be left unattended in homes, garages, vehicles, or outdoors anywhere while in Seabrook.

Due to homeowner or guest allergies, or the personal preference of homeowners, certain homes do not allow pets of any size. In all cases, animals besides dogs are strictly prohibited.

"Pet Friendly" homes are available upon request, with two (2) pet maximum per home. A $50 to $75 (plus tax) pet fee is added for the stay per pet. Pets are not allowed on furniture or in beds unless covered with a pet sheet that is provided at check-in. Guests are solely responsible for the behavior of the pet and any damage caused by the pet, and must follow guidelines given upon check-in.

If Seabrook Cottage Rentals discovers that a pet has been or is still in a home without prior approval, a $350 fee may be charged for pest control, deep cleaning, and damages. Pick up all pet waste. If waste is not picked up in yard of home, then $25 is charged to the credit card on file.

*includes Seabrook Land Company LLC, Seabrook Construction Company LLC, Seabrook Holding Company LLC.

 

Smoking Policy

There is no smoking permitted on the grounds or in any Seabrook Vacation Rental Home.

Quiet Hours

Be respectful of your neighbors and follow the quiet hour rules. Quiet hours are from 10:00 PM to 7:30 AM. Only use outdoor hot tubs between 7:30 AM and 10:00 PM.

Amenities List

The following items are required amenities and are included at each vacation rental home:

TV and DVD player, Internet, local phone service, silverware, dishes, cookware, toaster, microwave, coffee maker, kitchen utensils, towels, beach towels, linens, blankets. ee the individual home amenity list or give us a call to see what the home has in addition to the required items.

You may want to bring these items with you:

Condiments, spices, baby equipment, personal toiletries, beach equipment, bike helmets, foil, plastic wrap, food storage containers.

Cell Phone Service

Customers with Verizon wireless have strong cell service at Seabrook at this time. Sprint and T-Mobile are active, but experience depends on location around town. Not all homes have long distance calling. If this is a crucial part to your stay, then arrange accordingly prior to your arrival. Choose a home with long distance, if necessary.

General Policies

Primary registered guest is responsible for any expenses that occur during the rental agreement dates including but not limited to loss and damages, accident or injury to person, or loss sustained while visiting the home.

We DO NOT allow:

Weddings or functions that exceed the maximum occupancy limit of the home. All catered food, rented furniture items, or amplified music needs to be arranged with management prior to rental agreement dates. Occupancy for each home is strictly enforced and fines are assessed for exceeding the number of allowed guests.

The minimum rental age is 25 years old.

No illegal substances are allowed in Seabrook Vacation Rental Homes and minors should not be in possession of alcohol. Violations result in being evicted from the property with no refund.

Parking is limited to a set number of vehicles per home with a maximum of three (3) cars for most homes. Vehicles parked in or blocking a fire lane will be towed. Parking of motor homes, trailers, campers, or boats of any kind is not permitted.

Seabrook Cottage Rentals reserves the right to enter the premises, if the need arises, without permission. We make every attempt to contact the guest to inform of the purpose and duration of time we will be in the home.

Neither Seabrook Cottage Rentals LLC nor any of its affiliates* (collectively, “Seabrook”) nor the individual homeowner have any liability to you or your family, or accompanying guests (collectively “Guests”) for any injury, loss, damage to property of any Guest, personal injury or bodily injury of any Guest arising from your stay at Seabrook.

You will defend and indemnify the homeowner and Seabrook, and hold them harmless, from and against any loss, cost, damage to property, personal injury or bodily injury, liability or expense (including attorneys’ fees) or any third-party claim for any of the foregoing (collectively, “Loss”) that may result from the behavior of any Guests or the non-compliance by any Guest with any of these Terms and Conditions (specifically including without limitation Loss caused by any animal owned by or in the care of you or your Guests, or violation of the Pet Policy) during your stay at Seabrook, except to the extent the Loss is caused by the negligence of any indemnified party.

Seabrook Cottage Rentals LLC is an agent for the owner, not an owner or tenant. As agent, Seabrook Cottage Rentals LLC has the authority to act in the best interest of the homeowner in any and all situations. Each home is privately owned, including furnishings and appliances. Rules and regulations are on record with the owner and with Grays Harbor County as part of the Vacation Rental License criteria and to each adjoining property owner and residents. They are posted on the map given at check-in. You agree to adhere with them at all times.

Seabrook is burgeoning with growth of new homes and amenities, and this property is currently near active construction. To minimize disruption for our guests, we have set strict guidelines for the hours in which construction employees may work. Those hours are 7:30 AM to 6:00 PM Monday through Friday and 9:00 AM to 5:00 PM Saturday and Sunday. Call Seabrook Cottage Rentals if you have any questions.

Seabrook is a residential town. Please be sensitive to full-time neighbors and residents. Each home belongs to a loving family and they ask for your care and kindness.