FAQ ABOUT OUR RENTALS
Are there any ADA homes in the vacation rentals program?
Yes, several homes in the vacation rentals program are ADA homes. For the most current list, visit our rentals database and filter for ADA properties.
ARE ANY ADA RAMPS AVAILABLE FOR USE ON A STANDARD HOME?
Yes, we have one ramp available to use on rental homes with three stairs or less.
Please call our guest services team prior to arrival at 360/276-0265 and they will be able to send our maintenance staff over to assemble the ramp.
WHICH CLAM TIDE SHOULD I FOLLOW IF I WANT TO CLAM DIG IN SEABROOK?
Seabrook's beach falls under the Mocrocks beach clam tides.
CAN I GET A CLAMMING LICENSE IN SEABROOK?
Yes, Buck's Northwest has clamming licenses available for purchase. There is also clam digging gear available to rent, too.
ARE FIREWORKS PERMITTED IN SEABROOK ON HOLIDAYS?
Fireworks are not permitted within Seabrook. As long as a burnban is not in place, guests are welcome to light fireworks on the beach as long as it is 100 feet away from the dunes and it is currently permissible by local firework regulations.
IS THERE HORSEBACK RIDING IN SEABROOK?
Although the horses at Windgate Farm are a sight to behold, they are privately owned horses unavailable for horseback riding.
The nearest destination with horseback riding is in Ocean Shores, a 25 minute drive from Seabrook.
WILL THE MERCHANTS BE OPEN DURING MY STAY?
The merchants are open year-round in Seabrook, but may have limited hours in the mid and low seasons or have closures during holidays.
WILL THE RESTAURANTS BE OPEN DURING MY STAY?
There are restaurants open year-round in Seabrook with seasonal restaurants open on a limited basis throughout the year. The year-round restaurants may have limited hours in the mid and low seasons or have closures during holidays.
ARE THERE ANY HOMES WITH AIR CONDITIONING?
Yes, there are approximately 40 homes with air conditioning units. Please give our reservation specialists a call at 877/779-9990 and they will be able to provide information on homes that have air conditioning available. Our handy chat feature at the bottom of the page will connect you with an agent during business hours, too.
IS PROPANE PROVIDED FOR THE BARBECUE GRILLS?
Yes, we provide the propane for barbecue grills at the rental homes. Please call guest services at 360/276-0265 if you run out during your stay.
Grills are also available for rent on a first come, first serve basis through guest services for $25.00 plus tax.
ARE BIKES PROVIDED?
Some owners leave bikes at the home and there may be some photos/images of bikes shown on our website. However, please remember that we cannot guarantee the availability, quality, condition, or safety of these bikes.
Guests are encouraged to rent bikes from Buck's Northwest on Front St. You can also bring your own bikes for the duration of your stay.
WILL MY RENTAL HAVE CABLE?
All homes are equipped with at least basic cable or Smart TV packages.
WILL I HAVE ANY CELL PHONE RECEPTION?
Verizon and AT&T have coverage in Seabrook. Other carriers may experience limited or no cell phone reception.
WiFi is available in homes for WiFi calling, many merchants have complimentary WiFi, and all homes are equipped with a local landline.
WHAT SHOULD I KNOW ABOUT THE DOG FRIENDLY RENTAL HOMES?
Seabrook is very dog-friendly! Many of our homes allow your dog to join you for your stay. Dog-friendly accommodations are indicated on our website. A non-refundable $60.00 or $75.00 fee plus tax will be added to the cost of your stay when bringing a pet. Please note that you must advise us that you will be bringing your pet prior to your arrival.
Unless otherwise posted within a home's description, there is a two dog maximum for rental homes with a pet fee per dog. Dogs must be in a crate or kennel if they are to be left unattended.
Undecided on bringing your pet along? You are able to add or remove your pet fee with our vacation planners at 877/779-9990 up until the day of your arrival.
Here's what you can expect in your furry friend's complimentary amenity bag upon arrival:
- 1 dog sheet
- 3 dog treats (courtesy of The Salty Dog)
- Dog tag to write the home name or guest phone number on
- A sheet called "The Deal With Dogs" explaining the procedure with dogs in Seabrook
ARE OTHER PETS ALLOWED WITHIN RENTAL HOMES?
At this time, dogs are the only pets the Seabrook rental homes are able to accommodate.
We apologize for any inconvenience this may cause.
ARE THERE PET FREE RENTAL HOMES?
Yes, there are many pet free rental accommodations available.
Please note that in some pet free rentals, the owners may still have pets. These homes will specify in their descriptions if this is the case.
CAN I BRING MY PORTABLE FIRE PIT?
No, portable fire pits are not permitted on rental properties.
DOES FIREWOOD COME WITH MY RENTAL?
One bundle of firewood is provided in homes with a woodburning fireplace inside the home, this does not include private firepits.
Additional bundles are available for purchase through Guest Services on Market Street or the Front Street Market. At community firepits, bundles of wood are provided.
HOW OFTEN ARE THE PRIVATE HOT TUBS MAINTAINED?
The private hot tubs are cleaned upon each guest checkout or every 3 - 7 days if the home is unoccupied.
WHAT HOUSEHOLD PRODUCTS ARE PROVIDED IN THE HOMES?
We've got your home basics covered with these items available in each rental home:
- Bedding and sheets
- Standard towels equal to the occupancy limit of the home
- Beach towels equal to the occupancy limit of the home
- Paper towels
- Toilet Paper
- Facial tissue
- Bath soap
- Dishwashing soap
- Starter amount of Tinderbox Coffee Roaster's Seabrook blend coffee
- Coffee filters
- Starter amount of laundry soap
- Washer & dryer *Please note that while most homes have a washer and dryer, we recommend checking the home's description prior to booking to confirm.
- Dishwasher *Please note that while most homes have a dishwasher, we recommend checking the home's description prior to booking to confirm.
- Hair dryer
WHAT HOUSEHOLD PRODUCTS SHOULD I BRING?
- Cooking oil
- Storage containers
- Additional toiletries
WHAT IF MY PARTY IS BRINGING MULTIPLE CARS?
We do recommend carpooling to our pedestrian-friendly beachtown when possible.
Additional streetside parking is available when needed for guests. Please call our guest services team at 360/276-0265 for information on recommended parking areas near your rental home.
IS THERE A DESIGNATED SPACE TO PARK AN RV?
If you need a place to store your RV, please contact the Pacific Beach State Park at 360/276-4297 or the Pacific Beach Resort and Conference Center at 360/276-4414. Both offer nightly RV space rentals.
WHAT SHOULD I KNOW ABOUT THE POOL HOUSE?
The pool has been fully reopened. For details, visit: Indoor Swimming Pool.
- The pool is maintained at 84 degrees.
- The spa is maintained at 104 degrees.
- The pool is 21' x 60'.
- The pool depth is 3'6" on one end, 4'6" in the center, and 4'0 on the other end.
- Children 14 and younger must be accompanied by an adult.
- Children are allowed in the spa with adult supervision.
The heated indoor community pool does provide towels for guest use. We ask that you please do not take the bath towels provided in your cottage to the pool.
WHAT IS THE SQUARE FOOTAGE OF MY RENTAL HOME?
Please contact our reservation specialists at email@example.com for more information on the square footage of homes.
DO ALL RENTAL HOMES HAVE INTERNET OR WIFI ACCESS?
Yes, all homes in the rental program have WiFi connectivty available. Many homes list the connection speeds within their descriptions. If it is not listed there, we likely do not have the information currently on file. Please email our hospitality team at firstname.lastname@example.org and they will try to provide any additional information available for you.
WHAT IS THE CHECK-IN PROCEDURE?
Check-in Options: Rentals office registration or no-contact registration via email
Check-in Time: Ready for occupancy between 5:00 PM - 6:00 PM
Check Out Time: 11:00 AM
Guest Services Address: 301 Front Street, Pacific Beach, WA 98571
Guest Services: 360-276-0265 or email@example.com
We can't wait to welcome you for your stay! The homes are expected to be ready for occupancy between the hours of 5:00 PM - 6:00 PM where you may check in at the rentals office on Market Street. If you would like to know approximately when your rental will be ready for you, please call our guest services team midmorning on the day of your arrival. Please note that during busy seasons, the property may not be available until 6:00 PM.
For your convenience and comfort level, we also offer no-contact check-in. You will receive an email with this option two days prior to your arrival with all of your registration information. (If you do not receive the email, we recommend checking your junk mail or spam folder. Often, these no-reply emails are auto-filtered.)
Arriving after hours: Please give our guest services a call on the morning of your arrival at 360-276-0265 so they can make sure you have everything you need to access your rental home prior to your arrival.
Note: Some properties only use a physical key. If this is the case, then you must go to the rentals office. Your rental contract that is emailed two days prior to arrival will specify if you have booked a keyed home.
WHAT IS THE CHECK OUT PROCEDURE?
Check out time: 11:00 AM.
A complimentary one-hour late checkout may be available. Please call guest services at 360-276-0265 on the morning of your departure for availability. Note that late checkout is not guaranteed and can only be extended on homes that do not have an arrival the following day.
Upon departure, please start the dishwasher, turn off all lights and appliances, return the thermostat to 60 F degrees and enter 123456* in the door's keypad to let housekeeping know you have departed the home.
For physical keys, please return those to the rentals office.
A late checkout fee equal to one-half of the nightly rental rate will apply to unpermissible late departures.
WHAT IS IN MY AMENITY BAG?
- 2 parking passes with instructions on what to do with them. Additional parking passes are available at the rentals office if more than 2 are needed
- A small Seabrook notepad
- A Seabrook pen
- Tide table chart for the year
- Laundry detergent (1 single use pouch)
- A slip for pool access
- Starter coffee
WHAT IS THE CANCELLATION POLICY?
There are different cancellation policies for our rental homes, dependent upon the season.
Please see our Terms & Conditions page for more details.
What is the policy for night minimums?
The night minimums in Seabrook are subject to change. One night stays are not currently permitted, the least amount of nights ever permitted is two nights.
For the latest night minimums for specific date ranges, please visit our Minimum Nights page.
WHAT IS THE MINIMUM AGE REQUIREMENT FOR A RENTAL?
The current age requirement to rent a vacation home in Seabrook is 25-years-old.
I BOOKED MY STAY, WHERE IS MY CONFIRMATION EMAIL?
Our system sends new reservation emails in batches as reservations are made and it can take up to thirty minutes to be delivered. We also recommend checking your junk or spam folder since these automated messages may get filtered incorrectly.
If you are unsure or think there may have been an error while booking, please call our reservation specialists at 877/779-9990 who will be glad to assist you or resend a confirmation email.
WHAT FEES WILL BE CHARGED UPON BOOKING A RENTAL HOME?
For each stay, the nightly rental rate, cleaning fee, resort fee, accidental rental damage protection fee, applicable pet fees, and tax will be required.
There is also the option to add travel insurance upon booking for 6.95% of the total.
There is a one time cleaning fee charged for each guest's stay. The amount of this fee is based on the bedrooms, bathrooms, and overall size of the accommodation you select. The cleaning fee is listed in the pricing breakdown for each home upon checkout.
The resort fee is a one time fee charged for each guest's stay that is calculated as a percentage of the total stay. The resort fee goes towards maintenance of the sports and gaming courts, community fire pits, walking and biking trails, streets and sidewalks, safety officers, dog park, pool house, processing fees, fitness center, and all common areas guests are welcome to enjoy during their stay.
Accidental Rental Damage Protection Fee
The non-refundable fee is charged per stay so guests can rest easy knowing that any minor damages will be covered. The ARDP fee provides up to $750.00 to repair accidental damages (beyond normal wear-and-tear).
For more information on these fees, visit our Terms & Conditions page.
CAN I PAY FOR MY STAY WITH MULTIPLE CARDS?
Yes, our reservation specialists at 877/779-9990 are able to split payments or update card information using our secure prompt system.
Please keep in mind that if you book online, the payments will be automatically processed.
HOW DO I UPDATE MY CARD INFORMATION TO MAKE A PAYMENT?
If you would like to use a different card than what is on file for payment, please give our reservation specialists a call at 877/779-9990 before the final payment is due. Our reservations office is open 7 days a week.
CAN I GO OVER THE OCCUPANCY IN THE RENTAL HOME?
Due to firecode guidelines, guests are not permitted to go over the listed occupancy of the rental homes.
Please note that children two years old and younger do not count toward the occupancy of the home.
What is the policy for how far in advance I can book a stay?
Stays are bookable within 24 hours of arrival based upon availability.
For anything sooner, please contact our reservation specialists at 877/779-9990 and they will be able to look into the possibility for you.
Stays are bookable up one calendar year in advance; the departure date must be equivalent to the current date.
AM I ALLOWED TO HAVE VISITORS IN THE HOME DURING MY STAY?
Yes, additional guests are welcome to visit during your stay.
The occupancy limit must however not be exceeded for overnight stays.
What is the policy on changing homes after I already booked?
Each Seabrook home is individually owned with restrictions on changing homes with variants for each season. Please see our Terms & Conditions page for more details or give our reservation specialists a call at 877/779-9990 for more information.
I'M A RETURN GUEST, WHERE CAN I SEE MY STAY HISTORY?
Guest stay history is not available online at this time.
If you would like to receive a copy of your stay history, please email firstname.lastname@example.org and they will be able to get in touch with our records team on your behalf for more information.
CAN I RENT A CRIB FOR MY CHILD TO USE DURING MY STAY?
We're prepared for the whole family to come enjoy our beachtown! Cribs are available to rent for $40.00 plus tax as a one time fee for your stay on a first come, first serve, basis. The cribs are 24" by 38".
Our maintenance team will assemble the crib in your home prior to your arrival. If you end up not needing a crib, this fee is also refundable. To reserve a crib, please call our guest services team at 360/276-0265.
CAN I RENT A HIGHCHAIR FOR MY CHILD TO USE DURING MY STAY?
Yes, highchairs are available to rent for $25.00 plus tax as a one time fee for your stay on a first come, first serve, basis.
Please note that the highchairs are not standalone chairs and sit on top of a standard dining chair.
What COVID-19 precautions are in place in the rental homes?
Our committment to guest, owner, and employee safety is a top priority as we all navigate through the pandemic.
- Our team uses hospital grade disinfectant in the homes while wearing personal protective equipment in the form of masks and gloves.
- The linens are also all laundered at CDC recommended temperatures and guidelines for sanitation.
- Employees that have not been vaccinated are asked to continue wearing masks.
For the latest updates, visit our COVID-19 Updates page.
HOW DO I GET TO SEABROOK?
A scenic drive will bring you to our beachtown location just south of Pacific Beach on the Washington Coast. For detailed directions, please refer to our Driving Directions page.
We have two entrances that both lead toward the town center where the rentals office is located. The south entrance will bring you onto Market Street and the north entrance will bring you to Front Street.
HOW DO I GET TO THE BEACH FROM MY RENTAL?
There are three walk-on beach accesses in Seabrook through any of the three oceanside neighborhoods.
Check out our town map or visit the rentals office for a physical map where our guest services team would be delighted to give you directions, too.
No drive on beach access is available in Seabrook. If you would like to drive on the beach, there is drive on access a five minute drive north of Seabrook at Analyde Gap or a five minute drive south of Seabrook to Roosevelt Beach.
WHERE IS THE ACTIVE CONSTRUCTION IN SEABROOK RIGHT NOW?
Market Street, Laurel Lane, Elk Creek, South farm and South of Market are all undergoing construction at this time. To minimize disruption for our guests we have set strict guidelines for the hours in which construction employees may work.
Those hours are 7:30 am to 6:00 pm Monday through Friday and 9:00 am to 5:00 pm Saturday and Sunday. Please call guest services at 360/276-0265 if you have any questions.
Can I charge my electric vehicle anywhere in Seabrook?
Yes, there is currently one car charging station across the street from the Crescent Pool on Blackberry Street.
Individual rentals may have charging capabilities and will have it listed in the home's description or amenities section.
WHERE IS THE NEAREST HOSPITAL?
Grays Harbor Community Hospital is the nearest hospital, a 45 minute drive away.
The next neartest hospital is Summit Pacific Medical Center, 1 hour 10 minutes away.
CAN I HAVE A GIFT BASKET OR SPECIAL ITEMS DELIVERED?
Please call guest services at 360/276-0265 and they will connect you with our concierge services to go over options of deliverable items to a rental home.
I HAVE A SEABROOK GIFT CERTIFICATE, HOW DO I USE IT FOR MY STAY?
Your certificate is redeemable through our reservation specialists at 877/779-9990, who will ask you for your gift certificate's code and amount at the time of booking.
If you wish to book outside of business hours, please leave our reservation specialists a voicemail or send an email to email@example.com with your information so they may manually apply your certificate amount.
Gift certificates are also available to purchase at the rentals office or via phone at 360/276-0265.
IS THERE A MILITARY OR VETERAN DISCOUNT?
Yes, all active or retired military are eligible for a 15% discount on the nightly rental rate for their stays. Please call our reservation specialists at 877/779-9990 to apply this discount at the time of booking.
CAN I RECIEVE PACKAGES DURING MY STAY?
Packages via FedEx or UPS can be sent to 295 Meriweather Street, Pacific Beach, WA 98571 and should include a note of the home you are staying at during your reservation. Please also email firstname.lastname@example.org so they are aware your package is coming and can make sure it is delivered to you.